Never be Afraid to Ask

Us a Question

Your aide can perform light housekeeping including dusting, vacuuming, mopping, refrigerator cleaning, bathroom cleaning, taking out trash, laundry, etc. Your caregiver will not wash windows, walls or drapes; do lawn work; shovel snow; wash cars; etc. Please call the office with any questions on what chores your aide is responsible for.

It’s very important that your caretaker takes notes during their visits with you. If there is more than one aide working, it’s crucial for them to be familiar with your routine. In addition, sometimes your doctor will ask us to keep track of food or fluid intake to monitor your condition. Our notes are extremely helpful to your physician in determining your treatment plan, so it is recommended that you take your caregiver notes along to doctor appointments. Furthermore, we have noticed that family members like to read over notes to see how you’re doing.

In the event your regular caretaker is on vacation or out sick, it is important to have more than 1 aide who is familiar with you. We have a strict policy to try to keep our aides restricted to working no more than 40 hours a week so as to prevent a ‘burnout.’ Schuylkill Home Care understands keeping our aides happy and healthy ensures quality caretaking for our clients and a better environment for all involved.

Certainly! While we try our best to match our aides with clients, unfortunately it can be difficult to foretell how personalities will mesh. If for some reason you are not comfortable with your new caretaker, please call the office as soon as possible. It is not unusual for this to occur, but please do not wait to see if the situation gets better or be afraid of hurting your caretaker’s feelings. Our aides are professionals and know that it’s not personal; we want to make your experience with us as comfortable and satisfying as possible.

Yes. The hours you initially requested might change over time due to changes in your needs. Please call the office at your convenience and we’ll be happy to help you with your new schedule.

Absolutely! Our aides love to cook for our clients as it is fun for all involved. Many of our clients are diabetics or have other medically necessitated diets. We request you provide a daily meal plan (usually provided by your doctor) and your caretaker will follow it. Your caretaker will also make any special meals as long as they have the recipe and ingredients needed.

The aides at Schuylkill Home Care are fully insured and bonded.

All of our caregivers are trained in accordance with the guidelines of the Pennsylvania Department of Health; receive at least 12 hours of additional training per year; and also receive OSHA and home safety training during their orientation.